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Years ago when I was in company command, my First Sergeant and I would meet new soldiers to provide our respective philosophies and expectations. I served nearly two and a half years in command and conducted many of these sessions. By the time I turned over the company to the next commander, I had narrowed my key points. I framed my command philosophy in terms of the familiar seven Army Values: Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage. These standards are taught to all soldiers from day one, are easily understood, and are applicable to junior and senior soldiers alike. I eventually honed my remarks down to a series of reflections on the penultimate one: Integrity. Ultimately, all other aspects of what we do must flow from integrity or we as leaders and organizations are certain to fail.

General Raymond Odierno, the 38th Army Chief of Staff, has returned time and again to the thematic element of trust as the bedrock of the Army profession. He holds that trust is a precursor to the ability to get anything done in such a large and diffuse organization, saying, “You have to rely on [fellow soldiers] undeniably. You have to be there for each other in the most stringent of conditions. You have to believe that they will be there for you at the most important times. You have to work as a team and that trust must be built over time, and it must be earned.” All crucial points honed over a long period of service spent studying the human rather than the technological or systems-based domains.

I would respectfully add one underlying assumption to GEN Odierno’s vision: That though trust is of critical importance, it is innately predicated on integrity. Put another way, integrity is fundamentally how and why trust happens among any group of professionals, military or otherwise.

Integrity must be first, last, and always, lest we become unmoored from the fundamental dictums of how our military operates. We are not a “results at any cost” organization…in the moral domain, integrity bears the weight of a division…

 

“Black Hearts”

Jim Frederick’s Black Hearts: One Platoon’s Descent into Madness in Iraq’s Triangle of Death, provides an excellent illustration. It explores the story of a platoon of soldiers from the 101st Airborne Division launched into a difficult set of circumstances during the pre-surge violence and uncertainty gripping the country in late 2005. After casualties mounted in the unit, its NCO leadership began ignoring or incentivizing more aggressive tactics and procedures, even giving tacit approval to the cover up of criminal behavior.

Over time, a kind of perverted trust began to unite the unit’s soldiers and leaders, emboldening bad behavior, and eventually slipping into an outright “us against them” mentality with respect to all Iraqis. This defiant but warped manifestation of unit cohesion no doubt brought some measure of comfort to junior soldiers constantly fearing for their lives, but completely undermined the tenets of the “hearts and minds” campaign they were supposed to be pursuing. Conditions continued to degrade until the unit more resembled a team of vicious mercenaries than American soldiers, ultimately leading to one of the worst chapters on the ground in the Iraq War.

The complete jettisoning of integrity in favor of self-preservation led to preemptive displays of violence and, ultimately, indiscriminate killing. Rules of Engagement were completely ignored as a matter of course. In fact, the brutal murder of an entire Iraqi family committed and covered up by a faction of the unit may still be a secret were it not for the courageous actions of another soldier who came forward to his superiors with the details. Thankfully the soldier-a moral outlier-had the courage to violate the malignant form of trust that had formed, standing alone as the only member of the team still bound by the fundamental value of integrity.

 

Values Inversion

Somehow, under the stress of combat, the virtue of trust within this platoon and immediate loyalty to the small unit over Army, mission, or moral code had grown exponentially large relative to any other concern, finally obscuring all other points of the moral compass for every soldier—save one. For a military commonly engaged in the throes of violence, this rapid “inversion of values” while under fire cannot be ignored.

The subjugation of integrity is not a concern only in combat. From a Hollywood-like scenario featuring a group of elite Army Rangers working together to rob a bank, to the tight cohesion in a department on a Navy destroyer who would rather fudge inspection details than let down a favored but failing lieutenant commander, to an Army company collectively ignoring rules on the handling of detainees as de facto unit practice, to drill sergeants who use false trust to take advantage of trainees, value inversion is a challenge for a wide variety of leaders and units.

Sadly, these sorts of scenarios continue to play out in ever more distressing ways. All portend troubling variations on the subordination of integrity in favor of quid pro quo, transactional, or personality-based rewards systems. Despite the U.S. military’s standing as the premiere leader development organization on the planet, the moral fundamentals of character among teammates cannot always be assumed. Thus, leaders must be prepared to step in, step up, and, when necessary, undertake fundamental organizational change built on a common understanding of integrity, rather than merely riding out a tour and doing business “like it’s always been done.”

 

Integrity is the Foundation

As a commander, I spoke of integrity because it was what I defined as the moral fulcrum. I felt it would either put my unit at the highest risk for failure or would enable its success. I felt that it was something that really could be inculcated with time, example, and oversight.

Since leaving command, I have never lost sight of how essential integrity is to all we do as leaders. I do not think I am alone in believing that this core element of leadership should not end with one’s tenure in command. Integrity is no less fundamental when asking a company of infantrymen to follow you into the breach than when speaking truth to power on a moral issue within a headquarters staff. Therefore it cannot be something surrendered along with the guidon at change of command.

Integrity must be first, last, and always, lest we become unmoored from the fundamental dictums of how our military operates. We are not a “results at any cost” organization. The U.S. military achieves victory every day in ways not immediately perceived on the battlefield, and in the moral domain, integrity bears the weight of a division of tanks.

 

[Photo: Flickr CC: Courtney]

 

Army Major John McRae is a student at the Naval War College’s College of Naval Command and Staff. He previously served as Executive Officer to the Army National Guard G-3, the Engineer Force Manager for the Army National Guard’s total Engineer force, and the Aide de Camp to the First Army Deputy Commanding General. He holds a Master’s degree in Management from Webster University and is a Master’s candidate in International Relations through the University of Oklahoma. The views expressed in this piece are his own and do not necessarily reflect DoD policy.

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About the Author

Army Major John McRae is a student at the Naval War College’s College of Naval Command and Staff and a founding member of the Military Writers Guild. His previous assignment was as the Executive Officer to the Army National Guard G-3. Prior to that he was the Engineer Force Manager for the Army National Guard’s total Engineer force and the Aide de Camp to the First Army Deputy Commanding General. The views expressed are his and do not reflect DoD policy.

7 Comments

  1. Carl White, LTC(R) / October 21, 2014 at 11:27 am /Reply

    Excellent article John and on point.

  2. MICHAEL LAUER / October 22, 2014 at 11:26 am /Reply

    That though trust is of critical importance, it is innately predicated on integrity. Put another way, integrity is fundamentally how and why trust happens among any group of professionals, military or otherwise.— I agree with you Major McRae.

    “The people when rightly and fully trusted will return the trust”

    Abraham Lincoln

  3. J Jurgensen / October 22, 2014 at 2:06 pm /Reply

    I’m not sure you meant to say “penultimate” in your first sentence, since it means the next to last. Ultimate is the right word given what you were trying to say.

    I would also recommend you reduce your number of analogies for integrity: “foundation” “moral fulcrum” “core element of leadership”

    Instead, be sure to define integrity. Furthermore, since you claim “all other aspects of what we do must flow from integrity” build out that model - how do the other Army core valuees flow from integrity. You touched on some of those values throughout your article and showed a piece of that relationship. Then you will have convinced the reader that integrity is truly the foundation and equivalen to a “division of tanks”.

  4. John McRae / October 22, 2014 at 2:23 pm /Reply

    J. Jurgensen-
    Thanks for reading and responding. I used penultimate correctly because it refers to the prior sentence in which “integrity” is the next to last value listed.

    As to defining integrity, I purposefully avoided doing so because of the immediate impact that doing so would have upon the reader. Rather than inviting them to quibble with my definition (or some other), I make the fairly safe assumption that the shape of integrity in the military is fairly well established through either formal means (UCMJ) or informal ones (identity, values, esprit de corps).

    Lastly, I think that linking integrity to every other Army Value would have been an over didactic approach, a bore, and would have resulted in a 5,000 word essay rather than the 1,000 word one you see before you.

    JM

  5. Robert Anderson-Ludrick / October 22, 2014 at 3:20 pm /Reply

    Interesting the last sentence of your Bio…. “The views expressed in this piece are his own and do not necessarily reflect DoD policy.” I realize that it is a standard disclaimer, but too bad that “integrity” is not the prime directive in the government. We see so little of it everywhere.

    In my military career, short as it was, I saw little integrity in the units I served in after graduation from the Academy. When I was a cadet, I drank the cool aid. And became very disillusioned as a young officer.

    It took the actions of a LT General to help restore some of it. Fortunately there are some who have integrity. May their tribe increase. I hope that we spend a lot of time at West Point teaching this, rewarding this, and selecting students that have been taught this by their parents. Keep up the good work, and keep teaching this. Thank you.

  6. Deborah / October 26, 2014 at 1:55 am /Reply

    As in all your writings, John, this article expresses your insights in a concise and succinct manner. I concur with your premise: Integrity should be the bedrock of all worthwhile endeavors but, as you so clearly point out, it is absolutely necessary in leadership.

  7. david / October 27, 2014 at 9:46 pm /Reply

    Interesting article. As a big fan of morals, values, and leadership — readings and theory — I think an often poorly understood and rarely stated assumption in many writings is the implicit assumption that morals are dichotomous in nature, when in fact they are not (IMO). The idea that one has integrity or not is fallacious and quite damaging when discussing and teaching ideas around morals, virtues, ideals, etc…as this view often has the unintended consequence of allowing people to assimilate this information into an (inaccurate) schema and thus potentially excusing poor behavior…as they occasionally lie or XXXX and thus don’t have integrity….just my two cents….keep up the writing, I have enjoyed both your C mag articles.

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